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Technology in Our Schools Blog

The Virginia STAR program (Student Training and Refurbishment Program) refurbishes surplus computer hardware and donates it to students and families in need. With guidance and direction from the Technology staff at Heritage High School, Career & Technical Education (CTE) students and members of the student-led help desk team refurbished donated laptop and desktop computers to deliver to local families. Read more...


Google for Education
Need help getting your students logged in to Google on Chromebooks? Need help with Google Classroom or Sites? Learn more!


NNPS SharePoint
Your ability to access information and collaborate with your colleagues on the go is now a workplace necessity. Go to NNPS SharePoint.


Windows 10

View a brief overview of Windows 10 with tips and tricks as well as highlights of the newest features. Faculty and staff can order Windows 10 Education home computers for $9.95!


Office 2016
Don't be intimidated by the new Office 2016! There are many features that haven't changed and some update you will love. Faculty and staff can order Office Professional 2016 for home computers for $9.95!


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Help Desk

Submit a Help Desk Work Order


Here are some helpful tips for new users:

  • Verify or add details about your location.
  • Select the "Problem Type" icon that best describes your issue.
  • Provide a detailed description of your problem or request.
  • Enter the NNPS tag number of the device you're having a problem with (enter 9999 if NNPS tag is N/A).
  • Attach any relevant documents (request forms, screenshots, error messages) that you'd like the technician to see.
  • Click the "Submit" button.

Questions? Contact your school/site Technology Support Specialist (TSS) or call the Technology Help Desk at 881-5461 x.12411.

More Help Options

NNPS Software Self-Service Portal

To log in, please use your NNPS network user name (firstname.lastname) and password. The "Downloads" tab will contain software available for you to download and install. You can search on software by title, vendor, or label. Please only download and install software that you require.

Go to the Software Self-Service Portal

Technology Knowledge Base

To search the Technology Knowledge Base, please enter a search term (such as "email") to get a list of documents that may answer your question.