12465 Warwick Boulevard, Newport News, VA 23606  Phone: (757) 591-4500

 

 

Technology Operations: Technical Support  

Instructions for Requesting Technical Support Assistance

  1. Open a work order.

  2. If you are unable to work open a work order, contact your school/site assigned Technology Support Specialist (TSS). 

  3. If your school/site does not have a site assigned TSS please call the helpdesk at 881-5461 x 12411

NOTE:  For assistance with SIS, please contact your eSIS Specialist. Your SIS Specialist should be your first contact for all SIS issues.  If your SIS Specialist  is not available you can contact the SIS Help Desk directly at 881-5461 option 2.

If you have questions or concerns on the Technical Support services you receive, please e-mail Chris Jenkins, Technical Support Supervisor, or call 881-5461 x.12126.